Last updated: September 09, 2025
This Privacy Policy explains how we collect, use, and share your information when you access or use our Service. It also describes your privacy rights and the legal protections available to you.
We use your data to provide and improve the Service. By using the Service, you agree to the practices described in this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings as described below.
Definitions
For the purposes of this Privacy Policy:
- Application refers to CiviAlert, the software created by Alpas Technology Pvt. Ltd., used by volunteers or organizations.
- Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Alpas Technology Pvt. Ltd.
- Country refers to Nepal.
- Device means any equipment capable of accessing the Service, including computers, smartphones, or tablets.
- Personal Data is any information that identifies or could identify an individual.
- Service refers to the Application.
- You refers to the individual using or accessing the Service.
Collection and Use of Your Personal Data
Types of Data Collected
When using our Service, we may request certain personally identifiable information, including:
- Usage Data (device type, IP address, operating system, etc.)
- Location Data (collected only with your prior consent)
How We Use Your Data
Your information may be used to:
- Provide and maintain the Service.
- Improve and personalize the Service.
- Connect your reports with the appropriate responders or volunteers.
- Manage your requests and provide updates.
Data Sharing
We do not sell your personal information. Data is shared only with volunteer responders or relevant authorities when needed to address your reports.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Some usage data may be stored longer for analysis, performance improvements, and security purposes.
Data Security
We take reasonable measures to protect your data; however, no electronic storage or transmission method is completely secure.
Links to Other Websites
Our Service may include links to external websites. We are not responsible for their content or privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
Contact Us
For any questions regarding this Privacy Policy, you can contact us:
Email: info@alpastechnology.com
Phone: +977-9823573261
Company: Alpas Technology Pvt. Ltd.
